Pratstico Handle and Care Instructions

Congratulations on your purchase of an artisan handmade macuto bag from Pratstico! Here are some handle and care instructions to help you keep your bag looking great:

Handling: To prevent damage to the bag, avoid overstuffing it with heavy items or carrying it by the straps alone. Instead, use the bottom of the bag to support the weight and carry it close to your body.

Storage: When not in use, store your bag in a dry, cool place away from direct sunlight. Avoid storing it in humid areas or in plastic bags, as this can cause the leather to deteriorate.

Cleaning: To clean your macuto bag, wipe it down gently with a soft, damp cloth. Avoid using harsh chemicals or abrasives that can damage the leather. If the bag becomes stained, seek the advice of a professional leather cleaner.

Conditioning: Leather can dry out over time, so it's important to condition your macuto bag occasionally. Apply a small amount of leather conditioner to a soft cloth and rub it into the leather, being careful not to over-apply.

By following these simple handle and care instructions, you can help ensure that your Pratstico macuto bag remains beautiful and functional for years to come.

Pratstico Local Delivery

Pratstico offers local delivery options for its handmade products. The cost for delivery is 5 USD, and the processing time for orders is 1-5 working days. This means that once an order is placed, it will be processed and shipped within 1-5 working days, and customers can expect to receive their orders within the timeframe specified by the delivery service. Pratstico takes great care in packaging and shipping its products to ensure they arrive in excellent condition. If you have any questions or concerns about your order, please don't hesitate to contact Pratstico's customer service team.

Shipping rates and delivery times

Shipping rates are calculated based on the weight and destination of the package. Estimated delivery times are 7-14 business days for most international destinations. Expedited shipping options are available for an additional fee.

Customs duties and taxes:

Customers are responsible for paying any customs duties or taxes that may be imposed by their country's customs office. The value of the products will be declared on the customs form, and it's the customer's responsibility to ensure that they comply with any local laws or regulations.

Shipping restrictions:

Some products may be restricted from being shipped to certain countries due to local laws and regulations. Macuto bags can be shipped to most international destinations, but some countries may have restrictions or require special permits.

Package tracking:

Customers will receive a tracking number once their package has shipped. The tracking number can be used to track the package through the carrier's website.

No Return Policy for Pratstico.com

Thank you for shopping with Pratstico.com. We take pride in providing our customers with high-quality artisan products, including our handmade macuto bags. Due to the nature of our business and the uniqueness of each handmade product, we do not accept returns or exchanges on any of our items. We understand that purchasing handmade products can be a bit of a gamble, but we assure you that our products are made with care and attention to detail. Each bag is unique and may have slight variations in color and size, adding to their individual charm.In the rare case that you receive a defective or damaged product, please contact us within 7 days of receipt and we will be happy to assist you in resolving the issue. We appreciate your understanding and thank you for supporting our small business. If you have any questions or concerns, please feel free to contact us at info@pratstico.com